Last updated: 30 August 2026
Neuridion is an AI-assisted post-market surveillance screening and decision-record platform. It retrieves records from supported public regulatory sources, assesses potential relevance against a customer-defined device profile, and provides review and export functions for medical-device quality and regulatory teams.
Neuridion provides screening support, not an autonomous regulatory decision. The manufacturer remains responsible for defining its surveillance scope, validating the service for its intended use, reviewing source evidence, making final relevance and reportability decisions, approving reports, and taking any regulatory action under its own procedures.
Results are bounded by the selected sources, dates, search configuration, upstream availability, device evidence, and released software configuration. AI output may contain false positives or false negatives, and confidence values are not calibrated probabilities or guarantees of correctness or completeness.
Supported databases are a bounded subset of potential post-market surveillance sources. Neuridion does not replace complaint handling, literature surveillance, risk management, CAPA, vigilance, clinical evaluation, or any other source or process required by your approved procedures. Source warnings, degraded runs, failed assessments, uncertain records, and excluded records selected for control review must be handled under your procedure.
Any supplier assurance, testing, or validation template we provide is supporting evidence only. It is not a certification and does not validate the service within your organisation, configuration, intended use, or quality management system.
Paid plans are billed monthly or annually in advance via Stripe. Prices are listed in EUR and exclude VAT where applicable. We reserve the right to change pricing with 30 days' written notice. Refunds are handled on a case-by-case basis at our discretion. Failed payments may result in service suspension. For consumer refund rights, see our Right of Withdrawal.
Neuridion and its underlying technology are owned by Neuridion. You retain ownership of the device profile data and documents you upload. You grant us a limited licence to process that data solely for the purpose of providing the service.
To the maximum extent permitted by applicable law, Neuridion shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from use of the service, including but not limited to regulatory penalties resulting from reliance on generated reports.
Our total aggregate liability to you shall not exceed the greater of (a) the amount you paid us in the 12 months preceding the claim or (b) €100.
Either party may terminate at any time. You may delete your account via the settings page. We may suspend or terminate accounts that violate these terms. Upon termination, your access is revoked immediately; your data is retained per the Privacy Policy retention schedule.
Before termination, you are responsible for requesting and verifying any export needed to meet your record-retention and continuity requirements. Any post-termination access, transition assistance, escrow, or additional continuity commitment applies only where expressly included in a written agreement.
These terms are governed by the laws of the Federal Republic of Germany, excluding conflict-of-law provisions. The courts of [TO BE ADDED], Germany have exclusive jurisdiction.
EU consumers may also use the EU Online Dispute Resolution platform: ec.europa.eu/consumers/odr.
We may update these terms. Material changes will be notified by email at least 14 days before they take effect. Continued use of the service after that date constitutes acceptance.
Questions about these terms: info@neuridion.eu